xidek is committed to offering maintenance and repair solutions to your hardware and software problems. Our headquarters are located in Utah County, UT. We can personally service your home or office needs in the Utah County area.

We charge $60 hourly and $30 for every half hour for a xidek technician's repair work. Our policy is that if we cannot fix your problem you don't pay a cent. Our technician can estimate the cost for you after assessing the problem and offering the possible solutions.

Internet Setup and Networking
Setting up your Internet connection is simple with xidek's technician. We can establish your connection with high speed or dial up and allow others in your business to share the connection.

Remote Desktop and Live Chat Support
We can remote desktop to your computer, offer live chat or email support for those who are outside our service area or would prefer not to have a personal visit. We charge $40 hourly for remote desktop and live chat support.

Computer Hardware and Accessories
We can examine any computer device for troubleshooting including your computer, monitor, mouse, keyboard, printer, scanner, fax machine, router, hub, switch, bridge, hard drives, peripheral devices.

Database Design and Development
We'll custom design and develop a database for any business needs.

File Recovery
xidek can retreive lost files for you. (conditions apply)

Software/Hardware Installation and Training
Installing new software or hardware is not a problem with our skilled technicians. We can help you install as well as assist in learning to use your new product.

Home Networking
Let us set up your home network (cabled or wireless). We can enable communication between computers and computers to printer(s).

 

Please send your installation and maintenance questions to IT@xidek.com.